Phylaxis - Critical Incident: DNS Propagation Issue โ€“ Incident details

All systems operational

Critical Incident: DNS Propagation Issue

Resolved
Partial outage
Started about 2 months agoLasted about 1 hour

Affected

Phylaxis Portal

Major outage from 10:42 AM to 11:36 AM, Partial outage from 11:36 AM to 11:40 AM

GLOBAL

Major outage from 10:42 AM to 11:36 AM, Partial outage from 11:36 AM to 11:40 AM

Web Server

Major outage from 10:42 AM to 11:36 AM, Partial outage from 11:36 AM to 11:40 AM

API

Major outage from 10:42 AM to 11:36 AM, Partial outage from 11:36 AM to 11:40 AM

WAAP

Major outage from 10:42 AM to 11:36 AM, Partial outage from 11:36 AM to 11:40 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    WAAP is down due to DNS propagation issues.

    This case has been resolved.